Frequently Asked Questions

Where will my massage or bodywork session take place?

Your massage or bodywork session will take place in a warm, comfortable, quiet room. Soft music may be played to help you relax. You will lie on a table especially designed for your comfort.

Must I be completely undressed?

Most massage and bodywork techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session.

Will the practitioner be present when I disrobe?

The practitioner will leave the room while you undress, relax onto the table, and cover yourself with a clean sheet or towel.

Will I be covered during the session?

You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.

What parts of my body will be massaged?

A typical full-body session will include work on your back, arms, legs, feet, hands, head, neck, and shoulders.

What products do you use during a massage?

HobaCare Jojoba

HobaCare Jojoba is non-allergenic and made from pure, expeller-pressed jojoba seed extract without any additives. It is particularly beneficial for therapists and clients with sensitive skin, though it suits all skin types. This product leaves the skin feeling soft, smooth, and conditioned without being greasy or sticky, so you won’t feel the need to shower after your session. Additionally, HobaCare Jojoba does not stain linens or clothing when used appropriately, and any excess can be washed out with hot water and detergent.

Homemade By Hanna: Peppermint Crème

We use Peppermint Hand Crème from Homemade By Hanna, a local artisan of skincare products. This crème is refreshing and revitalizing, especially for tired feet. It contains rich peppermint oil in a custom base, making it uplifting and cooling, perfect for hands and feet, especially on hot summer days. It helps to keep moisture locked into the skin.

Biotone Dual Purpose Massage Crème

Biotone Dual Purpose Massage Crème features pure ingredients that provide an effortless glide and a luxurious feel, making it ideal for various massage techniques, from high glide circulatory to slow deep tissue work. It contains arnica and ivy extracts, which help relieve discomfort and promote skin health and wellness. The crème leaves the skin soft, smooth, and free of residue.

NOW Solutions Shea Butter

NOW Solutions Shea Butter is used for specific techniques such as Structural Energetic Therapy (SET) and deep myofascial work, providing the necessary consistency and benefits for these specialized massages.

What will the massage or bodywork feel like?

A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. Often, a light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. The oil also helps hydrate your skin. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage and bodywork?

There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you.

What should I do during the massage or bodywork session?

Prior to the massage, feel free to ask the practitioner any questions about the technique or the upcoming session. During the massage, make yourself comfortable. The practitioner will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax, communicating if/when they need more or less pressure, another blanket, or anything else relevant to the session. If you have any questions regarding the session or about the particular technique you are receiving, feel free to ask.

How will I feel after the massage or bodywork session?

Most people feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness, and greater productivity which can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage.

What are the benefits of massage and bodywork?

Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.

Are there any medical conditions that would make massage or bodywork inadvisable?

Yes. That’s why it’s imperative that, before you begin your session, the practitioner asks general health questions. It is very important that you inform the practitioner of any health problems or medications you are taking. If you are under a doctor’s care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required. 

What is your cancellation policy?

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24-hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

What is your no-show policy?

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

What if I arrive late to my massage?

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.